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Legal Notice

INFORMATION SOCIETY SERVICES ACT (LSSI)

CONFORT PLAZA SA, the person responsible for the website, hereinafter the CONTROLLER, makes this document available to users, which is intended to comply with the obligations provided in Act 34/2002 of 11 July, on Information Society and Electronic Commerce Services (LSSICE), Spanish Official State Journal No. 166, as well as informing all website users of the conditions of use.

Any person who accesses this website acquires the status of user, and as such undertakes to strictly observe and comply with the provisions provided herein, as well as any other applicable legal clause.

CONFORT PLAZA SA reserves the right to modify any type of information that may appear on the website, and is not obliged to give prior notice or inform users of such obligations, with publication on the website of CONFORT PLAZA SA being understood as sufficient.


1. IDENTIFICATION DATA

Domain name: sticurban.com
Commercial name: STIC URBAN HOTEL & SPA
Company name: CONFORT PLAZA SA
TIN: A07082993
Registered address: Calle Sant Antonio, Nº42 , 07820 San Antonio de Portmany (ILLES BALEARS)
Telephone: 971345601
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Folio 170, Tomo 373, Libro 301, sección 3º, Hoja 7198

 
2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
 
The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, are owned by the CONTROLLER or, if applicable, they expressly holds a license or an express authorisation by the authors. All website contents are duly protected by intellectual and industrial property laws, and are registered in the corresponding public registries.
Regardless of their intended purpose, the total or partial reproduction, use, exploitation, distribution and commercialisation, requires in any case the prior written authorisation from the CONTROLLER. Any unauthorised use is considered a serious breach of the author’s intellectual or industrial property rights.
The designs, logos, text and/or graphics not belonging to the CONTROLLER and which may appear on the website, belong to their respective owners who are liable for any possible dispute that may arise regarding them. The CONTROLLER expressly authorises third parties to redirect to the specific content of the website, and in any case to redirect to the main website of sticurban.com.
The CONTROLLER acknowledges the corresponding intellectual and industrial property rights in favour of their owners, and any mention or appearance on the website does not imply the existence of any rights or responsibility whatsoever over them, nor does it imply any endorsement, sponsorship or recommendation by the website.
Comments regarding any possible breach of intellectual or industrial property rights, as well as regarding the contents of the website, can be made by contacting This email address is being protected from spambots. You need JavaScript enabled to view it..

3. EXEMPTION FROM LIABILITY
 
The RESPONSIBLE disclaims any liability for the information published on its website provided that it has no actual knowledge that this information has been manipulated or introduced by a third party external to it or, if it has, has acted diligently to remove the data or make it impossible to access them.
 
Use of Cookies
This website uses technical cookies (small files with information that the server sends to the computer of the website user) in order to carry out certain functions considered necessary for the correct functioning and preview of the website. In any case, the cookies used are temporary, with the sole purpose of making navigation of the site more efficient, and disappear at the end of the user’s session. Under no circumstances do these cookies themselves provide personal data and will not be used for the collection of such data.
Through using cookies, it is also possible for the server where the website is located to recognise the browser used by the user in order to make navigation easier, allowing, for example, users who have previously registered to access the areas, services, promotions or contests reserved exclusively for them without having to register on each visit. They may also be used to measure the audience or traffic parameters, monitor the progress and number of entries, etc. In these cases, the cookies used are technically non-essential but beneficial to the user. This website will not install non-essential cookies without previous user consent.
This website uses our own cookies and third-party cookies for analytical purposes and to display personalised advertising based on a profile drawn from your browsing habits (e.g. pages visited). All users who visit the website are informed of the use of these cookies by means of a floating banner. If its use is accepted, the banner will disappear, although it is possible to revoke consent and to obtain more information at any time by consulting our Cookies Policy.
The browser may be configured by the user to alert them of the reception of cookies and to prevent their installation on their computer. For further information, please consult the instructions of your browser.
Link policy
The user of this website may be redirected to content from third party websites. Since the CONTROLLER cannot always control the contents of third party websites, they do not assume any type of responsibility with respect to said contents. In any case, the CONTROLLER will immediately remove any content that may be in breach of national or international laws, morality or public order, and will immediately remove the redirection to this website, informing the competent authorities of the content in question.
The CONTROLLER will not be responsible for the information and content found, including but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website of the CONTROLLER. However, and in accordance with Acts 11 and 16 of the LSSICE, third party content is made available to all users, authorities, and law enforcement bodies collaborating directly on the withdrawal or blocking of all content that may affect or violate national or international law, third party rights or public morals and public order. In the event that the user considers there to be any content on the website that could be considered as such, please notify the website administrator immediately.
This website was revised and tested to enable its correct functioning. In principle, proper functioning can be guaranteed 365 days a year, 24 hours a day. However, the CONTROLLER does not rule out the possibility of there being certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances may occur that make accessing the website impossible.
IP Addresses
The website servers can detect automatically the IP address and the domain name used by the user. An IP address is a number assigned automatically to a computer when connected to the Internet. All of this information is recorded in a duly registered system log on the server that allows the subsequent processing of the data in order to obtain only statistical measurements that show us the number of page hits, the number of visits made to the web servers, the order of visits, the access point, etc.

4. APPLICABLE LAW AND JURISDICTION
 
Spanish legislation shall apply to the resolution of all disputes or questions related to this website or the activities carried out therein, to which the parties expressly submit themselves, and the Courts and Tribunals of the USER’s domicile or the place of fulfilment of the obligation shall be competent for the resolution of all disputes arising from or related to its use.

Términos y condiciones EN

Condiciones de cancelación

Cancelación GRATUITA. Si cancelas o modificas la reserva hasta 4 dias antes de la fecha de llegada, el establecimiento no efectuará cargos. Si cancelas o modificas la reserva fuera de plazo o no te presentas, el establecimiento cargará el 100% de la primera noche. 

Cómo cancelar

Puedes utilizar el enlace que aparece en el e-mail de confirmación para cancelar la reserva.

Pago por adelantado: El establecimiento cargará el 100% de la primera noche en el momento de efectuar la reserva.

Impuestos y cargos por servicio: 10% IVA incluido. Impuesto municipal no aplicable cargo por servicio no aplicable.

 

Política de Privacidad EN

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Privacy Policy

1. USER INFORMATION

Who is the controller of your personal data?

CONFORT PLAZA SA is the Controller of the USER’s personal data and informs him/her that these data shall be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD).

For what purpose do we process your personal data and why do we do it?

Depending on the form from which we have obtained the personal data, we will process it confidentially for the following purposes:

In the form Contact

  • Respond to queries or any type of request made by the user through any of the contact methods available at the controller's website.
    (for the legitimate interest of the person in charge, art. 6.1.f GDPR)
  • Conduct statistical analysis and market research.
    (for the legitimate interest of the person in charge, art. 6.1.f GDPR)

In the form Newsletter

  • Send newsletters, news, offers and online promotions.
    (by the consent of the interested party, 6.1.a GDPR)

In the form E-commerce

  • Manage the purchase or online order, process the payment and proceed with the shipment or activation of the same, based on the general contracting conditions.
    (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Manage, maintain, improve or develop the services provided.
    (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Conduct satisfaction and quality surveys.
    (for the legitimate interest of the person in charge, art. 6.1.f GDPR)

In the form Reservas

  • Formalise reservations in the controller's establishment.
    (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Send commercial advertising communications by email, fax, SMS, MMS, social networks or by any other electronic or physical means, present or future, to customers, which enable commercial communications concerning products or services that are similar to those that were initially contracted with the customer (art. 21.2 LSSI).
    (for the legitimate interest of the person in charge, art. 6.1.f GDPR)

For how long will we keep your personal data?

Data shall be stored for no longer than is necessary to maintain the purpose of the processing or for as long as there are legal prescriptions dictating their custody, and when such purpose is no longer necessary the data shall be erased with appropriate security measures to ensure the anonymization of the data or their complete destruction.

To whom do we disclose your personal data?

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our suppliers of services related to communications, with which the CONTROLLER has signed the confidentiality and data processor contracts required by current privacy regulations.

What are your rights?

The rights of the USER are:

  • Right to withdraw consent at any time.

  • Right of access, rectification, portability and erasure of your data and the limitation or objection to their processing.

  • The right to file a claim with the Spanish Supervisory Authority (www.aepd.es) if you consider that the processing does not comply with the current legislation.

Contact information for exercising rights:

CONFORT PLAZA SA. Calle Sant Antonio, Nº42, - 07820 San Antonio de Portmany (Illes Balears). E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


2. COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

The USERS, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or download forms, accept expressly and in a free and unequivocal way that their data are necessary for the supplier to meet their request, voluntarily providing their data in the remaining fields. The USER ensures that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them.

The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that not all of the data is provided, there is no guarantee that the information and services provided will be completely adapted to the User’s needs.


3. SECURITY MEASURES

That in accordance with the provisions of the current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for processing the personal data for which they are responsible, and is manifestly complying with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that all appropriate technical and organizational policies have been implemented to apply the security measures established by GDPR and LOPDGDD in order to protect the rights and freedoms of the USERS, and has communicated the appropriate information for them to be able to exercise their rights and freedoms.

For more information about privacy safeguards, you can contact the DATA CONTROLLER via CONFORT PLAZA SA. Calle Sant Antonio, Nº42, - 07820 San Antonio de Portmany (Illes Balears). E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Política de Cookies EN

INFORMATION ABOUT COOKIES

In accordance with Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI), in relation to Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 of April 2016, General Data Protection (GDPR) and Organic Law 3/2018, of December 5, Data Protection and Guarantee of Digital Rights (LOPDGDD), it is mandatory to obtain the express consent of the user of all web pages that use dispensable cookies, before you navigate through them.
 
 

WHAT ARE COOKIES?
Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to enable the proper functioning of the site.

Through using these devices, the Web server is able to remember some data concerning the user, such as their preferences for viewing the server’s pages, their name and password, products that interest them most, etc.
 
 

COOKIES AFFECTED BY, AND COOKIES EXEMPT FROM REGULATIONS
 
 
According to the EU directive, the cookies that require the user’s informed consent are analysis, advertising and affiliation cookies, while technical cookies and those that are necessary for the operation of the website or the provision of services expressly requested by the user are exempt.
 
 

TYPES OF COOKIES
DEPENDING ON THE PURPOSE
  • Technical and functional cookies: allow the user to navigate through a website, platform or application and the use of different options or services available in it.
  • Analysis cookies: allow the controller to monitor and analyse the behaviour of the users of the websites they are linked to. The information collected by this type of cookie is used to measure the activity of the websites, application or platform and to carry out browsing profiling of the users of said sites, applications and platforms, with the purpose of introducing improvements in the analysis of the user data carried out by service users.
  • Advertising cookies: allow management, in the most efficient way possible, of advertising spaces which, if applicable, the editor has included in a website, application or platform from where requested service is provided based on data such as the edited content or frequency with which advertisements are made.
  • Behavioural advertising cookies: collect information on the user’s personal preferences and choices (retargeting) in order to allow management, in the most efficient way possible, of the advertising spaces which, if applicable, the editor has included in a website, application or platform from where the requested service is provided.
  • Social cookies: established by the social network platforms in the services to allow content to be shared with friends and networks. The social media platforms have the ability to track activity online outside the Services. This may affect the content and messages seen in other services used.
  • Affiliate cookies: allow you to track visits through links from other websites, with which the website establishes affiliate agreements (affiliate companies).
  • Security cookies: store encrypted information to avoid the stored data in them being vulnerable to malicious attacks by third parties.

ACCORDING TO THE PROPERTY
  • Own cookies: are sent to the user’s terminal team from a team or power managed by the own editor and from where the requested service is provided by the user.
  • Third party cookies: are sent to the user’s terminal team from a team or power which is not managed by the editor, but by another body which processes data obtained through the cookies.

DEPENDING ON THE STORAGE PERIOD
  • Session cookies: are a type of cookie designed to collect and store data as long as the user accesses a website.
  • Permanent cookies: are a type of cookies where data continues to be stored in the terminal and may be accessed and processed for a period of time defined by the cookie controller, and that can range from a few minutes to several years.

PROCESSING OF PERSONAL DATA
 
 

CONFORT PLAZA SA is the Controller of the personal data of the Data Subject and informs them that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of 27 April 2016 (GDPR), and therefore the following information on the processing is provided:

Purposes of the data processing: as specified in the cookies section which are used on this website.

Legitimisation of the processing: except in cases where it is necessary for web browsing, by consent of the data subject (art. 6.1 GDPR).

Data storage criteria: as specified in the cookies section used on the website.

Data communication: data will not be disclosed to third parties, except in cookies owned by third parties or under legal obligation.

Rights of the Data Subject:

- Right to withdraw consent at any time.
- Right of access, rectification, portability and erasure of data and the limitation or objection to their processing.
The right to file a claim with the Spanish Supervisory Authority (www.aepd.es) if you consider that the processing does not comply with current legislation.

Contact information to exercise their rights:

CONFORT PLAZA SA. Calle Sant Antonio, Nº42, - 07820 San Antonio de Portmany (Illes Balears). E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 
 

COOKIES USED ON THIS WEBSITE

COOKIES CONTROLLED BY THE EDITOR

Technical and functional

PropertyCookiePurposeTerm
google.com AEC Cookie required to use website options and services in 5 months
google.com CONSENT Google cookie consent tracker in a year
google.com SOCS Cookie required to use website options and services in 6 months
google.es __Secure-ENID Cookie required to use website options and services in 6 months
google.es CONSENT Google cookie consent tracker in a year
sticurban.com _dc_gtm_UA-157383147-1 Cookie required to use website options and services Session
sticurban.com _gat_gtag_UA_157383147_1 Cookie required to use website options and services Session
sticurban.com _gat_UA-110018782-2 Cookie required to use website options and services Session
sticurban.com 3c4e21f512bebd3d860ffca4154dbfa1 Cookie required to use website options and services in a month
sticurban.com cookiesDirective Cookie required to use website options and services in a year
sticurban.com cpnb_cookiesSettings Cookie required to use website options and services in a year
sticurban.com cpnb_cookiesSettingsTemp Cookie required to use website options and services in a year

Analytics

PropertyCookiePurposeTerm
sticurban.com _ga ID used to identify users in a year
sticurban.com _gid ID used to identify users for 24 hours after last activity in a day

Marketing

PropertyCookiePurposeTerm
doubleclick.net IDE This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite in 6 months
google.com 1P_JAR These cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback. in a month
google.com NID This cookies is used to collect website statistics and track conversion rates and Google ad personalisation in 6 months
sticurban.com _gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. in 3 months
 
 

THIRD PARTY COOKIES

Third-party services are beyond the control of the editor. Suppliers may at any time modify their service conditions, the purpose and use of cookies, etc.

External suppliers of this website:

DoubleClick/Google MarketingGoogle AnalyticsGoogle

EditorPrivacy Policy
DoubleClick/Google Marketing https://privacy.google.com/take-control.html
Google Analytics https://privacy.google.com/take-control.html
Google https://privacy.google.com/take-control.html
 
 
COOKIES CONFIGURATION PANEL

From this panel the user will be able to configure the cookies that the website can install in their browser, except for the technical or functional cookies that are necessary for browsing and using the different options or services that are offered.

Cookie panel

 
 
HOW TO MANAGE COOKIES FROM YOUR BROWSER
Delete cookies from your device Cookies that are already on a device can be deleted by clearing the browser history, thus deleting the cookies from all websites visited.
However, some of the saved information (e.g. login data or website preferences) may also be lost.
Manage site specific cookies For more precise control of site specific cookies, users can adjust their privacy settings and cookies in their browser.
Blocking cookies While most modern browsers can be configured to prevent cookies from being installed on a device, this may require the manual adjustment of certain preferences each time a site or page is visited. In addition, some services and features may not work properly (for example, profile logins).
 
HOW TO DELETE COOKIES FROM MOST COMMON BROWSERS

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